# Worcester Water Damage Restoration > Water damage in Worcester has a shape of its own. Much of the city’s housing is pre-war three-deckers and mill-village houses, and older houses commonly have stone or brick cellars, so a split supply line on the third floor passes through two apartments, and the cellar water heater or boiler is often where trouble starts. Winter does the rest: about 73 inches of snow in a normal year (NWS, 1991-2020), ice dams over warm attics, and pipes that freeze and show themselves on the thaw. The sewers are combined, so a cloudburst like the August 2021 remnants of Tropical Storm Fred can flood streets and low-lying buildings. Worcester Water Damage Restoration covers extraction, drying, cellar and sewage cleanup and mold across Worcester County. ## Key facts - Business: Worcester Water Damage Restoration - What: Water damage restoration - Phone: (833) 490-5225 (+18334905225) - Email: info@worcesterwaterdamagerestoration.shop - Website: https://worcesterwaterdamagerestoration.shop/ - Based in: Worcester, MA (service-area business; we travel to customers) - Service area: Worcester and Worcester County, Massachusetts, including Worcester, Cherry Valley, Auburn, Shrewsbury, Millbury, North Grafton, Boylston, Leicester, West Boylston, Paxton, Holden, Grafton, Northborough, Oxford, Westborough, Spencer, Sutton, Rutland, Charlton, Upton, Berlin, Sterling, Northbridge, Clinton, Marlborough, Webster - Hours: Phones answered 24/7 - Languages: English - Address: Worcester, MA 01608 - Pricing: The price is explained and approved on site before work starts; no price list is published - What we handle: Flooded cellars, frozen and burst pipes, ice-dam leaks, sewer backups, sump-pump failure, water heaters and boilers, washing machines, ceiling leaks, three-decker water damage, plaster and plank-floor drying, mold after water damage, storm and flash-flood water - Who else you may need: A plumber licensed by the Board of State Examiners of Plumbers and Gas Fitters repairs the pipe or water heater; a roofer handles the roof behind an ice dam. For reconstruction, ask whether the contractor holds a Home Improvement Contractor registration and look it up on mass.gov ## Services - [Emergency Water Extraction](https://worcesterwaterdamagerestoration.shop/services/emergency-water-extraction/): Pumping and vacuuming standing water out of cellars, stairwells and lower floors across Worcester and Worcester County, around the clock. - [Structural Drying and Dehumidification](https://worcesterwaterdamagerestoration.shop/services/structural-drying-and-dehumidification/): Air movers, dehumidifiers and daily moisture readings that dry plaster, framing and plank floors in Worcester houses to a measured target. - [Flooded Basement Cleanup](https://worcesterwaterdamagerestoration.shop/services/flooded-basement-cleanup/): Pumping, cleanup and drying for flooded cellars and finished basements in Worcester and across Worcester County, answered around the clock. - [Sewer Backup Cleanup](https://worcesterwaterdamagerestoration.shop/services/sewer-backup-cleanup/): Containment, removal, cleaning and drying after waste water comes up a drain in Worcester cellars and ground-floor rooms. - [Sump Pump Failure and Backwater Valves](https://worcesterwaterdamagerestoration.shop/services/sump-pump-and-backwater-valve-failure/): Cleanup and drying after a cellar pump or backwater valve fails in Worcester, plus what tends to fail and what insurers usually exclude. - [Frozen and Burst Pipe Damage](https://worcesterwaterdamagerestoration.shop/services/frozen-and-burst-pipe-damage/): Cleanup and drying after a frozen or split supply line in Worcester cellars, porches and multi-family walls, answered around the clock. - [Ice Dam Water Damage](https://worcesterwaterdamagerestoration.shop/services/ice-dam-water-damage/): Drying ceilings, walls and insulation after ice dam meltwater enters a Worcester house, and what stops it happening again. - [Snowmelt and Thaw Basement Water](https://worcesterwaterdamagerestoration.shop/services/snowmelt-and-thaw-basement-water/): Pumping, extraction and drying for Worcester cellars that take water when the snowpack melts and the ground is still frozen. - [Nor'easter and Storm Water Damage](https://worcesterwaterdamagerestoration.shop/services/nor-easter-and-storm-water-damage/): Cleanup and drying after wind-driven rain, wet snow or a cloudburst gets into a Worcester house or cellar. - [Three-Decker Water Damage](https://worcesterwaterdamagerestoration.shop/services/three-decker-water-damage/): Water that starts on one floor of a Worcester three-decker and reaches the units below it, handled as one building rather than three jobs. - [Old-House Plaster and Wood Floor Water Damage](https://worcesterwaterdamagerestoration.shop/services/old-house-plaster-and-floor-water-damage/): Drying and assessment for wet plaster, wood lath and plank floors in Worcester's pre-war houses, with what can be saved decided by readings. - [Water Heater Leak Damage](https://worcesterwaterdamagerestoration.shop/services/water-heater-leak-damage/): Cleanup and drying after a water heater or boiler leak in a Worcester cellar, including the storage, framing and masonry around it. - [Washing Machine and Appliance Leak Damage](https://worcesterwaterdamagerestoration.shop/services/washing-machine-and-appliance-leak-damage/): Cleanup and drying after a washer, dishwasher, refrigerator or ice-maker leak, including the ceilings and floors below it. - [Ceiling Water Damage and Drywall](https://worcesterwaterdamagerestoration.shop/services/ceiling-water-damage-and-drywall/): Finding what is leaking above a Worcester ceiling, drying the cavity and keeping the plaster or board that can still be saved. - [Mold After Water Damage](https://worcesterwaterdamagerestoration.shop/services/mold-after-water-damage/): Drying, removal and cleaning after a leak or flooded cellar has already started to smell, in older Worcester housing. - [Carpet and Hardwood Floor Drying](https://worcesterwaterdamagerestoration.shop/services/carpet-and-hardwood-floor-drying/): Drying wet carpet, pad, hardwood and old plank subfloor, and deciding honestly what can be saved. - [Hidden Water Leak Detection](https://worcesterwaterdamagerestoration.shop/services/hidden-water-leak-detection/): Locating a slow leak inside plaster walls, under a cellar slab or in a joist bay before more material is opened than necessary. - [Crawl Space and Cellar Moisture](https://worcesterwaterdamagerestoration.shop/services/crawl-space-and-cellar-moisture/): Drying out a damp cellar or crawl space and keeping the humidity down, in houses with stone, brick or fieldstone walls. - [River and Flash Flood Damage](https://worcesterwaterdamagerestoration.shop/services/river-and-flash-flood-damage/): Cleanup and drying after a cloudburst, a tropical remnant or river water reaches a cellar or a ground floor. - [Commercial Water Damage Restoration](https://worcesterwaterdamagerestoration.shop/services/commercial-water-damage-restoration/): Extraction, drying and documentation for mill buildings, offices, shops and larger apartment buildings across the city. ## Service areas - [Worcester, MA](https://worcesterwaterdamagerestoration.shop/areas/worcester/): ZIP 01602, 01603, 01604, 01605, 01606, 01607, 01608, 01609, 01610 - [Cherry Valley, MA](https://worcesterwaterdamagerestoration.shop/areas/cherry-valley/): ZIP 01611 - [Auburn, MA](https://worcesterwaterdamagerestoration.shop/areas/auburn/): ZIP 01501 - [Shrewsbury, MA](https://worcesterwaterdamagerestoration.shop/areas/shrewsbury/): ZIP 01545 - [Millbury, MA](https://worcesterwaterdamagerestoration.shop/areas/millbury/): ZIP 01527, 01586 - [North Grafton, MA](https://worcesterwaterdamagerestoration.shop/areas/north-grafton/): ZIP 01536 - [Boylston, MA](https://worcesterwaterdamagerestoration.shop/areas/boylston/): ZIP 01505 - [Leicester, MA](https://worcesterwaterdamagerestoration.shop/areas/leicester/): ZIP 01524, 01542 - [West Boylston, MA](https://worcesterwaterdamagerestoration.shop/areas/west-boylston/): ZIP 01583 - [Paxton, MA](https://worcesterwaterdamagerestoration.shop/areas/paxton/): ZIP 01612 - [Holden, MA](https://worcesterwaterdamagerestoration.shop/areas/holden/): ZIP 01520, 01522 - [Grafton, MA](https://worcesterwaterdamagerestoration.shop/areas/grafton/): ZIP 01519, 01560 - [Northborough, MA](https://worcesterwaterdamagerestoration.shop/areas/northborough/): ZIP 01532 - [Oxford, MA](https://worcesterwaterdamagerestoration.shop/areas/oxford/): ZIP 01540, 01537 - [Westborough, MA](https://worcesterwaterdamagerestoration.shop/areas/westborough/): ZIP 01581 - [Spencer, MA](https://worcesterwaterdamagerestoration.shop/areas/spencer/): ZIP 01562 - [Sutton, MA](https://worcesterwaterdamagerestoration.shop/areas/sutton/): ZIP 01590, 01526 - [Rutland, MA](https://worcesterwaterdamagerestoration.shop/areas/rutland/): ZIP 01543 - [Charlton, MA](https://worcesterwaterdamagerestoration.shop/areas/charlton/): ZIP 01507, 01508, 01509 - [Upton, MA](https://worcesterwaterdamagerestoration.shop/areas/upton/): ZIP 01568 - [Berlin, MA](https://worcesterwaterdamagerestoration.shop/areas/berlin/): ZIP 01503 - [Sterling, MA](https://worcesterwaterdamagerestoration.shop/areas/sterling/): ZIP 01564 - [Northbridge, MA](https://worcesterwaterdamagerestoration.shop/areas/northbridge/): ZIP 01534, 01588, 01525 - [Clinton, MA](https://worcesterwaterdamagerestoration.shop/areas/clinton/): ZIP 01510 - [Marlborough, MA](https://worcesterwaterdamagerestoration.shop/areas/marlborough/): ZIP 01752 - [Webster, MA](https://worcesterwaterdamagerestoration.shop/areas/webster/): ZIP 01570 - [ZIP code checker](https://worcesterwaterdamagerestoration.shop/zip-check/): full list of covered ZIP codes ## Pricing and answers - [Price guide](https://worcesterwaterdamagerestoration.shop/pricing/): typical price ranges for every service - [FAQ](https://worcesterwaterdamagerestoration.shop/faq/) - [What Moves the Cost of Water Damage Restoration in Worcester](https://worcesterwaterdamagerestoration.shop/guides/water-damage-restoration-cost-worcester/): No honest price list exists for water-damage work in Worcester, so this guide explains what moves a quote instead: how much water there is, how long it sat, whether it was clean or came back up a drain, how many floors and units are wet, and how much plaster and old framing has to dry. - [Flooded Cellar in Worcester: The First Hour, Step by Step](https://worcesterwaterdamagerestoration.shop/guides/flooded-basement-in-worcester-what-to-do/): Keep out of standing water until the power to the wet area is off, stop the source if you can reach the valve safely, and find out whether the water is clean or came up a drain. Then get it out: the EPA treats 24 to 48 hours as the window for drying wet items. - [Frozen and Burst Pipes in Worcester: What to Do and Who to Call](https://worcesterwaterdamagerestoration.shop/guides/frozen-pipes-worcester-winters/): If a tap runs thin or dry in cold weather, you may have a frozen line. Shut off the main if you suspect a split, call a licensed plumber, and contact the DPW's Water Operations if the frozen section is outside the house. Most damage shows when the ice thaws and water runs again. - [Ice Dams and Winter Ceiling Leaks in Worcester](https://worcesterwaterdamagerestoration.shop/guides/ice-dams-and-ceiling-leaks-worcester/): An ice dam forms when heat leaking from the living space melts roof snow that refreezes at the cold eave. The ice holds meltwater back until it finds a way in, usually through the ceiling at an outside wall. Mass.gov's cure is insulation, air sealing and ventilation. - [Worcester's Combined Sewers and What a Sewer Backup Means in Your Cellar](https://worcesterwaterdamagerestoration.shop/guides/worcester-combined-sewers-and-sewer-backup/): Worcester runs a combined sewer system: storm runoff and wastewater share the same pipes on the way to the Upper Blackstone treatment plant, and in an intense storm the flow can exceed what those pipes carry. A backup in your cellar is contaminated water, and it is cleaned and dried differently from a clean supply-line leak. - [Water Damage Insurance Claims in Massachusetts: the General Pattern](https://worcesterwaterdamagerestoration.shop/guides/water-damage-insurance-claims-massachusetts/): Massachusetts homeowner policies generally respond to sudden, accidental water damage and generally exclude gradual leakage and seepage. Sewer backup, sump-pump failure and flood are typically excluded unless endorsed. Your policy wording and your insurer decide any individual claim, and the Division of Insurance handles complaints about how one was handled. - [Hiring a Water Damage Contractor in Massachusetts: What to Check First](https://worcesterwaterdamagerestoration.shop/guides/hiring-a-water-damage-contractor-massachusetts/): Massachusetts issues no licence specific to water-damage restoration, so the checks that matter are the ones around it: Home Improvement Contractor registration for residential work, a Construction Supervisor Licence for structural work and permits, plumber licensing for pipework, and the contract rules that apply above $1,000. - [Drying and Mold After Water Damage in Old Worcester Houses](https://worcesterwaterdamagerestoration.shop/guides/drying-and-mold-after-water-damage-old-worcester-houses/): The EPA says mold generally will not grow if wet items are dried within 24 to 48 hours, and that porous materials wet longer than 48 hours are generally best removed. In Worcester's pre-war three-deckers and mill-village houses, plaster, lath and plank floors hold water long after surfaces feel dry. ## Company - [About](https://worcesterwaterdamagerestoration.shop/about/) - [Reviews](https://worcesterwaterdamagerestoration.shop/reviews/) - [Contact](https://worcesterwaterdamagerestoration.shop/contact/) ## Optional - [Full text of every page](https://worcesterwaterdamagerestoration.shop/llms-full.txt)