Our Commitment
Last updated October 17, 2026
Calling for help in an emergency should be the easy step. These are the commitments behind the number on this site, and the limits of them, stated in the same breath.
A real person, day or night
Call at three in the morning on a holiday and the line is answered. That is the point of a 24-hour number rather than an answering machine that promises Monday.
Free to you, start to finish
Using this service costs you nothing. No charge to call, none to be connected, and none for whatever quotes you collect. Only the work you hire is paid for, and you pay the contractor directly.
Local crews, licensed for the trade
The contractor on the other end is independent, licensed for this trade in Massachusetts, and based close enough to Worcester to turn up. Ask for the license number and proof of insurance on the first visit; that request is normal and welcome.
One call fixes a bad match
A contractor who misses the appointment or rubs you the wrong way is a reason to call back, not to give up. Ask for a different one; it costs nothing and nobody will argue.
The part this service cannot promise
What this page does not do is guarantee the work itself. The contractors are independent; this site neither performs the work nor warrants it. Any workmanship guarantee comes from the contractor you hire, in writing, and it is worth asking for one.
The full disclaimer is on the disclaimer page.